Tripp House, Touchdown Chem-Dry
"When your team arrived at our office for our first meeting, I was not sure what the expectations should be. I wasn’t sure if we were too late to enter the internet market or were we on the cutting edge. In my heart, I felt we had waited too long and that other’s were way ahead of us before we launched our web site!
During our meeting, I expressed those concerns to your team. You surprised me with information that I wasn’t expecting. Our particular industry (carpet cleaning) was way behind the curve on internet marketing. What we were looking to do was unprecedented within our industry! I was pleased to hear that but was equally shocked!
Your company has delivered on the promises. You have delivered results and you have delivered a product and service that is impressive to many of our peers within the system we operate in. Our internet marketing system has been used as a role model for others to follow. That’s impressive. And, we have steadily gained a foot hold in most of the major search engines thanks to your team's continuous advice and knowledge. We have recommended you and your company to many others and will continue to do in the future.
Thank you putting our business on the internet road map!
Thanks again for all of your thoughtful guidance through this most confusing of marketing mediums. While we had been actively working on an Internet strategy for several months before we engaged your company, we were not able to monitor the number of data points that you and your team have been able to provide us with. It has become crystal clear to us that without your reconfiguring of our Internet Marketing System to simplify the clutter and your continuous management of key words to optimize search results, our web experience would have floundered.
I have and will continue to recommend you to my colleagues.
I feel like we made the absolute right decision in using your company. I feel like our account is being tended to and monitored in tandem with me which is very important. Most advertising is done almost like a crapshoot. You put it out there hoping for results, but sometimes you just don’t know if it’s working or not, especially in our industry (carpet cleaning). With your company, I feel like I have a partner to help me analyze what’s working and what’s not.
Moreover, the Internet is such a changing environment and I could never navigate through all of the ways to make it work on my own. Having your team working with me gives me a comfort level that enables me to feel like the decisions I’m making are sound.
As a result of your efforts, we have been able to replace more costly advertising (i.e. yellow pages). We have been able to hone in our demographic who are people who are using the Internet more than they are using the traditional means of finding our company, like yellow pages and coupons. So far, we have not seen a drop in the volume of business we are doing from drastically decreasing our yellow page presence in favor of our website. Overall, our visibility has increased and that has and will continue to translate into more business.
We have and will continue to refer to you our colleagues and friends in the future. Thank You!
Clearly, I have been quite satisfied with your company's service and expertise. We really feel that your team knows what you are doing!
Here's a news flash to all those in business. For most of us the future is now, in agreement with Bill Gates, those who do not makret their sites on the internet will lose. I strongly believe that small businesses who do not advertise on the internet will lose for two reasons:
#1 The print media is in crisis and the best sales people have jumped ship. Those who remain that are good at it are hard to find. More importantly the green sales person is clueless and playing on the fears and lack of knowledge of most small businesses. This is the small business problem. We are not in the business of providing analytics and without analytics you might as well go to VEGAS!
#2 Most of America is 5 years away from sourcing all of their knowledge from phones, computers and other devices. Those who don't, will join those who live outside the majority culture. We are seeing this in urban areas already and it is rolling out to the suburbs and soon to the rural areas.
Like anything in life, what works is a combination of a lot of variables. We still use print media to brand and are finding that the internet serves as a great positioning tool for research and acquisition. In six months the internet has yielded good returns and is quickly moving into our pole position. What we like best is the ability to track and tweak the strategy as we go.
Thanks to your company, we have the expertise and direction to help us navigate this most complex of mediums. A true work in progress.
As more and more consumers turn to the internet in their search for products and services we recognized the need to implement an aggressive internet marketing campaign. With the help of your company, we have been able to position ourselves for success. Our exposure on the search engines, which had been almost non existent, has improved dramatically. I'm also impressed with the responsiveness of your team to our requests. The results you've achieved in just a couple of months are nothing short of amazing.
Every month we are seeing more and more internet leads. Very exciting. You know what Bill Gates says. For our type of business I think we may be a little ahead of the trend and I feel good about it. Thanks to your expertise, it's working for us!
Thank You!
Before finding your company I was trying to figure out the internet channel. My gut instinct was that the internet would be a key marketing channel for my business. However, I didn't know what I didn't know. Plus, as a startup operation I didn't have a large staff to manage my online campaigns.
Working with your company I have been able to develop a customer "conversion" friendly website and a campaign focused on my local market, covering all the major search engines, which constantly optimizes my major keywords. I've also launched an organic campaign so that my company name comes up in the free area too. The result is that the internet has become my number one sales channel producing well over 50% of my sales every month. The return on the investment is among my best channels.
I would strongly recommend your team to any small to medium sized business for their internet marketing services.
I just wanted to take a moment to let you know that I feel that you and your organization is very professional and efficient. When I stop to consider all of the folks who solicited us for a website and internet marketing, I feel great about the choice to go with your company.
Keep up the great work!